Windows hello this option is currently unavailable domain windows 10 Jan 31, 2021 · Good afternoon, I have a company with 8 employees and we have 8 computers, and due to the evolution of the IT infrastructure we acquired a server with domain controller (windows server 2019). I am able to login to my domain account using password and it prompts me to set up facial recognition and pin. You may need to reregister your Hello options if needed. 1016). Jan 15, 2025 · Windows Hello for Business; How Windows Hello for Business works; Manage Windows Hello for Business in your organization; Why a PIN is better than a password; Prepare people to use Windows Hello; Windows Hello and password changes; Event ID 300 - Windows Hello successfully created; Windows Hello biometrics in the enterprise Hi, ever since ive downloaded windows 11, these option were always unavailable. Mar 2, 2022 · In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". If Sep 10, 2020 · 9. As a workaround, we reset the PCs, log in as a test user, and then manually join the devices to… Dec 4, 2020 · 4. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Mar 20, 2020 · Hi, I want to set up Windows Hello sign-in options in my PC but it won't allow me to do that as all Windows Hello options are unavailable in the settings as shown in the screenshot below: My PC has Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. This has been going on for 3 months now, so trying "later" is definitely not working. My name is, Zadee. Checked for any more Windows Updates. What Hello there, we are currently trying to get Windows Hello face recognition to work, on a domain joined Surface Pro 4 with a domain user account. Jul 29, 2019 · I have windows 10 pro version 1903 and biometrics and IR camera are all enabled. 1. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. On the Services console, scroll and right-click Windows Biometric Service. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Fix 5: Edit the Registry. Please note, the advice given is to be done at your own discretion. Things I have tried and failed: Dec 31, 2020 · Hi stklein. Jan 10, 2024 · To resolve this issue, you can try the following steps: Verify that the device is properly registered in Azure AD and that the device object is synchronized to the on-premises AD DS. As near as I can tell, there's nothing at the link to explain why these options are unavailable. I know it. Feb 6, 2023 · Hello all, I'm wrecking my brain here on how to enable just Windows hello on domain machines without a Windows Hello for Business deployment. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Eventually I have to cancel. How do I resolve this issue? Thank you for any solutions. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Type regedit and Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. It's possible that Windows Hello isn't available on your machine because of the restriction set by your organization's admin. HELP Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. Whats funny is on a Windows 10 box i was able to setup just fine but I Feb 18, 2023 · Thanks for reaching out. Lock the screen and Entered the PIN and received the below message . They all say "This option is currently unavailable", then there's a link to "Learn more". We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. It works great, but I can't use any other Windows Hello sign-in options, or even delete/modify the facial recognition. Before computers were added to the Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Recently, all my windows hello options are "currently unavailable. Feb 23, 2025 · Hello, Thanks for reaching out here in the Microsoft Answers Community. Aug 13, 2021 · Uninstalled and reinstalled Windows Hello Face. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. I reviewed the issue and suggest to you the next step in order to disconnect Windows 10 from a domain and after you can to define your PIN: Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. I am sorry to hear that Windows Hello is unavailable on your Windows 10. I also already create policy in GPO to enable Windows Hello and PIN Sign-in option as per other solution give, but this not help me solve the problem. Based on the description, it seems that the computer is in an enterprise environment, and being managed by a domain. . It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. Apparently, Windows Hello is not enabled by default for domain accounts. Please create restore points before attempting any fixes. Jun 19, 2021 · Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Aug 5, 2019 · This happen to all my user laptop that join with company Domain. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. I have all GPO's correctly configured for Windows Hello. I go to the setup hello page and I press get started, the camera turns on, I can see my face on the screen but its not scanning. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. In the Accounts, on the left side, click on Sign-in options. Open the Run dialog box by pressing the Aug 19, 2023 · Fix Windows Hello PIN This Option is Currently UnavailableWindows Hello PIN is a secure way to sign in to your Windows 10 or 11 PC. " below that. Microsoft is aware of this issue, which might be resolved with a Windows 10 update, so before we start, ensure that your Windows 10 is updated with the latest patches. When I clic on any of these options, it says "Something went wrong. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). Apr 9, 2020 · Similarly disable the other Windows Hello options if any. I already enable convenience PIN sign in. Now I cannot even enable it again. When I click on any of them, it just says "something went wrong. The problem is that as soon as all the computers were added to the domain, it is no longer possible to define and login with PIN, fingerprint or face (windows hello). Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. Remove Dell Data Protection Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. It uses your fingerprint, 4-Now, go to Advanced Options >Command prompt 5-Run this command to take ownership of the folder: icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET 6-Run this command to rename the folder: Ren C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Ngc. Even after joining our domain, face recognition still works fine for my initial user account. Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). I am out of ideas, is there a setting that needs to be configured on AD level as well for it to work? We are in windows 10 1809 ( We are experiencing the same problems in 1803). Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. The biometrics May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Please help Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. I understand that you are facing issues with enabling Windows Hello PIN on Domain account in your organization, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. Aug 8, 2022 · Hello, I have sent PIN in Windows Hello. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. It just says "this option is currently unavailable" for all of them (see pictures). I have gone to the Lenovo site to install drivers to try and get everything updated. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. I also have the "Facial Recognition (Windows Hello) installed in my I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. During the initial Windows setup, I set up the Windows Hello facial recognition. Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Aug 12, 2019 · Hi guys! I have an issue regarding my windows 10 version 1903 after the update my windows hello's not working already. To resolve this issue, go straight to Method-3 below. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Jun 28, 2018 · I am on a Lenovo X1 6th Gen laptop with Windows 10 Pro Build 1803 and connecting to my work domain. Check if you have the options now. I get through it successfully. I'll be glad to help you today. I am curious as to how I can enable it. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. " The Windows Hello Face works, but it just doesn't recognise me. I'm an Independent Advisor and a Microsoft user like you. But above message "this option is temporarily unavailable windows hello" appears. Usually, setting up Windows Hello PIN on Windows Mar 29, 2019 · Now because of the lack of security I decided to use the server as AD controller to enable domain user login on the Windows clients. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. In case that didn't work lets try using the Registry editor. " This is true for the options for the fingerprint scanner and PIN as well. Click on “Accounts“. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo…. I feel like I've tried everything- here's a list of what I've done so far to try and get things back up and running. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jul 19, 2024 · Once you restart the biometric service, you must register your fingerprint again in the Settings app. Windows Hello screenshot Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Nov 2, 2022 · At first glance, it would seem to be a driver or hardware issue, however after reinstalling all the drivers the fingerprint and pin options became available for the local account and the reason for facial recognition being unavailable was displayed, but still no change to the domain account. Hi, I'm having trouble with Windows Hello sign-in options on my PC. Both are admin level accts. I’m sorry that you are experiencing this issue. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" Oct 17, 2023 · How can I fix Windows Hello PIN This option is currently unavailable? Before we try to fix it: Make sure that your Windows 10 is up to date. Our environment is Hybrid joined to Azure and we have a mix of windows 11 and windows 10 21h2 systems. You might have a work or school account connected to that device. I'll be glad to help you with your concern. But how? May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Should I check the Group Policy on my Domain Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Exit the Group policy editor and reboot the computer. Its just sitting there looking at me. Refer to the ‘Fix 2’ section to register your fingerprint. I've tried disconnecting my school account and restarting my computer but that made no difference. 6. msc and click OK. Right-click on the Start icon and choose Run. I chose to do a fresh install of Windows 10 Pro on a new drive, however, I'm unable to setup Windows Hello so that I can log on with a PIN like I was able to Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Now, press Windows Key+I to open the Settings application. It says my finger Jan 16, 2025 · We previously used Windows Autopilot for device setup in Windows 10, but since transitioning to Windows 11, the old Autopilot setup no longer works for us. However, I sign into Windows using a domain account, not a local or Microsoft account. See full list on wintips. " I can still sign in using my pin but fingerprint and facial recognition don't work. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Over the past few days, the settings sign-in options tab display the windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. Try again later" It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. You must now configure domain access for Windows Hello for Business. Apr 2, 2020 · My name is Sid, a Microsoft user like you and an Independent Advisor. Checked the TPM hasn't been disabled. Option 2: Restart Biometric Services. Please let me know as soon as possible Kind… Jan 24, 2019 · Sadly the sign-in options are still greyed out ( on a local account this works perfectly and there are no local policies changed to this computer). Jun 22, 2024 · Windows Hello PIN - This option is currently unavailable I recently had a motherboard failure on my desktop PC, and due to the age of the system upgraded most of the associated hardware. Any ideas? Cheers Sep 20, 2017 · Hello, I am trying to setup Microsoft Modern Finger Print on WIndows 10 computer domain joined. Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. 2. I can… Dec 19, 2021 · In W10 Pro when I go to Settings > Accounts > Signin options, none of the Windows Hello features seem to function. * * Note: This issue usually occurs on domain computers. ” So how to resolve it successfully? Here this article will give you some useful ways. issaquah, I’m Mario an Independent Advisor. Dec 21, 2020 · I have gone through every walk through and settings and nothing seems to enable Hello Business. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Hi, Thank you for writing to Microsoft Community Forums. A subreddit for the technical support of Windows 10 issues, this includes insider builds. Ensured all device drivers were up to date May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Is there any other solution that can help solve this Windows Hello with Domain joined laptop? Thank You, Ikhwan May 24, 2024 · Windows Hello - PIN option is temporary unavailable after screen lock I sometimes get the PIN is temporary unavailable message when login in after the screen being locked. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. " Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Now, click on Windows Hello PIN. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. Sep 25, 2021 · Windows hello pin currently unavailable Hello there! For some random reason i dont know how or why, whenever i try to login to my pc it used to ask for my pin. Try again later". org Aug 15, 2016 · Beginning in version 1607, Windows Hello as a convenience PIN is disabled by default on all domain-joined computers. So now I really want to use a fingerprint sensor for the colleges to login but it is greyed out in the account settings. I factory resetted the surface, without domain join, face recognition works fine for my initial user account. In my case, it was simply a misconfigured Group policy setting. Check if the Windows Hello option is now working. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Jan 16, 2025 · We previously used Windows Autopilot for device setup in Windows 10, but since transitioning to Windows 11, the old Autopilot setup no longer works for us. This solution also works Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. old 5 days ago · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. The option to add a finger or remove the fingerprint are greyed out and not clickable. Press Windows key + R key together from the keyboard. Try again later. Oct 4, 2023 · Due to security concerns, Windows Hello is not available on a domain with the release of Windows 10 Update 1607. 7. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". May 15, 2024 · So far, nothing I have tried has made any difference. I can't remove Windows Hello Face in the sign-in options as it is greyed out, and there are no Biometric devices listed in Device Manager (but the camera is). I can… Jan 5, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Aug 23, 2020 · So I have a brand new work laptop with Win 10 Pro Version 1903 (OS Build 18362. How to FIX: Unable to configure Windows Hello PIN in Windows 10. I’ll try to help you with this problem. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. User your work or school account. Background of the project, Server 2012 R2 server, used RSAT tools from my Windows 10 laptop to create the Domain Policy on the Domain controller to get the Hello for Business options. If you encounter the same issue, you can try them to solve your problem. -" problem on my HP laptop. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. If you are experiencing one of the above issues, follow the instructions below to fix the problem. Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Once you open Run dialog box, insert services. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. I have a domain user setup as my main acct and a local admin acct. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. When it happens I can only login using the password instead. Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. I had mine set to Enabled. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. After setting up the finger print, I am not able to log in with Finger Print or PIN. 5. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. Method 3: Using Registry settings if you have Windows 10 Home installed. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. I have already this issue since the 1803 update i already tried many things including the uninstall/reinstall of biometric driver which is right now already missing in my device manager. You can check this by running the following command in PowerShell: Get-ADComputer -Identity <computername> -Properties *. updated to the most recent windows 10. As a workaround, we reset the PCs, log in as a test user, and then manually join the devices to… Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Try using the Registry editor, follow the steps below:. May 16, 2020 · Hello, I would like to sign into my PC with Windows Hello using my laptop's fingerprint sensor.
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