Windows hello status not working after update. I have been facing this issue .

Windows hello status not working after update. Feb 24, 2025 · I recently re-installed my Windows 11 PC.

Windows hello status not working after update A screenshot from device manager: OEM Driver Package link: - Dec 21, 2024 · Camera on Dell laptop stopped working after windows update, says no camera connected, tried everything including factory reset, nothing has worked This is so ridiculous, none of the solutions out there work. Jun 3, 2021 · Hi Parham - I'm Jerico T. Dec 15, 2024 · b. Confirm the removal and restart your computer. I hope this resolves your issue! If you have any queries, please let me know. , File Explorer property boxes with small text, etc. . g. Jan 31, 2025 · Hello, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. This is really frustrating. Here's what's working so far for Fixing Windows Hello issues after Fall Creators Update: 1. (Windows Hello) after Windows 11 update origin, age, disability status Nov 1, 2024 · Hello, The camera for my windows Hello Face Recognition has suddenly stopped working. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. I could determine that the camera is not working (or working) by going to Device Manager. I try to get it to take a new image of me and the software is such that it doesn't scan my face. Welcome to Microsoft Community. It ask me for my pin code every time. Open Command Prompt (Run as Hello, I'm having a trouble on my laptop device that I cannot sign in using Windows hello feature, the messages that I get is "couldn't turn on the camera" and when I checked device manage this is what I get from Integrated Ir camera : The driver for this device has been blocked from starting because it is known to have problems with Windows. Jan 26, 2025 · Hello, after successful installation of collective update for Windows 11 version 24H2 for x64 ((KB5050009) and collective update of Net framework(KB5049662), all apps on my computer lost coonection to internet, windows update doesn't work because it can't connect to internet, outlook mail and every other installed app don't work# browser also Oct 2, 2024 · The main issue I think with PCI drivers is that this relates to an internal WiFi5 card that I am not using as I have an external WiFi 6 device. Updates should make performance better not ruin it. Also ,Right click on Properties and set its startup type to Automatic and click on Start. In their infinite wisdom HP decided not to support Windows 11 on this device, so there are no further driver updates. your pc isn't supported yet on this version of windows. The Jan 9, 2025 · Briefly describe your problem in the text box, such as "Monitor connection not working after update", and then press Enter. (Which, of course, does not work. It gives me the following: Couldn't turn on the camera. 98. Hello, I'm unable to use Windows Hello after Fall Creators update. Additional info: for Windows Hello, I only use the fingerprint reader. **Look for that update, right-click then uninstall. Just can't get Windows Hello to work after hibernation, only after a restart does it work. As stated, it was working fine before I reinstalled. 2605. Then the keyboard, mouse and touchscreen stop working,. May 7, 2022 · I have an HP envy x360 13-ag0002la Laptop and windows hello facial recognition do not work on windows 11. Only way in is to use a USB mouse and Keyboard. On the third time, windows should open Windows Recovery automatically. " Dec 16, 2024 · PIN, face ID not working after windows 11 update. I have reset the Hello access, new recognition pics and fingerprint but still doesnt After last Windows update on 2/2/2021 , Windows Hello does not work. Nov 24, 2022 · My machine automatically updated to Windows 11 22H2 10 days ago. Msft needs to get their sht together this is a $1800+ device. I can see your laptop's camera isn't working after an update. Aug 19, 2020 · Hello Gee23, I'm Jin, a fellow Windows 10 user and an independent advisor. However after update was completed, I've noticed that some of the games I play are very laggy. Select "Technical Support" and click "Confirm". " I can still sign in using my pin but fingerprint and facial recognition don't work. When I go into settings a red text banner reads "Some settings are managed by your organization" and the Windows Hello setup button is grayed out (deactivated). The face ID does not work, and requires a PIN. I have not been able to recover the Microsoft Account password that I initially used to install Windows 11, because it was an Outlook account that I set up only for the installation and never used again. " Current situation: 1. Click here. Merek. Sep 28, 2022 · If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here which I would install now so it's ready: Jan 10, 2025 · After that, we can try to make some adjustments for Windows Hello or PIN. Install any updates that you need. Check for pending updates in Settings - Windows Update. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once Windows Hello Fingerprint feature not working after Windows update I finally got around to updating Windows 10 (with the most recent update), and when I tried logging in after the update was complete, my fingerprint scanner didn't work after many repeated tries. Now, the mouse Dec 19, 2024 · Here are the Windows specifications: Edition: Windows 11 Home Single Language. When I visit settings, and open accounts>sign in options>windows hello pin, it says to add pin but my pin is already there and it appears on lock screen also. To resolve this: 1. 26100. any solutions? I already installed the latest drivers from the Lenovo website. Now when I go to sign-in options it says "We couldn't find a camera compatible with Windows Hello Face. Also, I try to redo the windows hello set up my IR light for the camera comes on but no picture on the screen. Sometimes system updates can overwrite the drivers for certain devices Dec 3, 2024 · Check for update uninstall options: First, check if you can uninstall the two updates KB5046740 and KB5048162 in the Windows Update History. I cannot put in the bitlocker recovery key to continue to remove the update. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. After the roll back to 23H2, my camera restarted to work like a charm. Deleting the NGC folder can help you reset the PIN. I am on 24H2 with latest updates. Still not sure why Windows Hello, doesn't work under 24H2 as did under 23H2. Select the update you want to remove from the list and then select Uninstall. Go to "Settings" > "Windows Update" > "Advanced options," and under "Recovery," select "Go back to the previous version of Windows. Run the Surface Diagnostic Toolkit to check for any software issue that may have caused it. On the list that appears, select update you want to remove, and then select Uninstall. I've tried disconnecting my school account and restarting my computer but that made no difference. "This option isn't available. From there, select Uninstall updates>Uninstall the latest Feature update. , I recently updated Windows 11 to the subject build. **Click Uninstall updates. Waquitnted to go through the process again. I'm super annoyed, I got Windows Hello camera which worked perfectly before the update and now I can not make use of it. H. Dec 20, 2024 · still having this issue - none of the fixes seem to work - after every windows update fingerprint recognition stops working, until I turn it off and on again, reboot then go through the entire learning process again, then within a couple of weeks it absolutely stops recognizing fingerprints again Jun 13, 2020 · To check for updates, select Start > Settings > Update & security > Windows Update > Check for updates. Click on Windows Start > Go to Settings > Update and Security > Check for Updates. I have reset my computer several times and it will work again until the next update comes along, bam stops working again. Aug 15, 2019 · After the last Surface update, my Widows Hello Face Recognition doesn't work any more. After update it say ca it turn on camera. After searching the web, I've found out that this updates causes that for some games and the suggestion was to roll back to previous version - which I did. Dec 20, 2024 · It upgraded to Windows 24H2 automatically yesterday and now Windows Hello is disabled and stuck in a loop. net stop cryptSvc: will stop the Cryptographic service. Try creating the PIN again or check for system updates. Oct 28, 2019 · Locate and select your Windows Hello driver or biometrics driver and uninstall. For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. Anyone had the same issues on. Oct 3, 2022 · still the same, Windows Hello not working after waking up. The pin works but not facial or fingerprint recognition. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. You can try rolling back and then immediately pausing Windows updates in the Windows Update settings. Feb 14, 2021 · See here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. Select Advanced options>Troubleshoot. 4. And, my Fingerprint Reader, which had also stopped working after the original nefarious Windows update, started working again. a. The fingerprint scanning capability stopped working immediately after the Win update finished. After you've installed the necessary updates, select Start > Power > Restart (or Update and restart). I'm running Windows 10 Pro 64bit. Press Win + R to open "Run", type "services. com Mar 30, 2023 · If you have already configured Windows Hello on your device but it stops working after update or for odd reason, then resetting the facial recognition and fingerprint options probably fix the problem. Today, I did a clean installation of Windows 11, but the facial say that "I don't have a compatible camera". Jan 17, 2025 · Hello, Eli Sha. By modifying the registry, you can extend the pause period to a longer time, like 365 days or even more. See your laptop/PC makers support to update both bios and ALL drivers. Jan 20, 2025 · Under Manage how you sign in to your device, find PIN (Windows Hello) and click Remove. Any ideas? Hello, the PIN option is no longer working after updating the BIOS of my Gigabyte B150 HD3P Mainboard. Go figure! May 6, 2024 · The image that you sent indicates that Windows Hello is not set up. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. Jan 15, 2023 · Hi,Aside from consistent small text issues after converting to Windows 11, e. We have many users that utilize Windows Hello with their domain accounts. I am up to date with all my windows and device updates so I'm really not sure what the issue is. Oct 9, 2023 · previously it was on Windows 11 21H1 and even windows 10 , Windows Hello worked nicely without any problems. Jul 10, 2021 · Sometimes, but not always, Windows 10 updates can cause some glitches. , Welcome to Microsoft Community. The chipset of the GPU remains the same as the old card. It is Dell inspiron 13-5378. 1. Any solution (all my Drivers and Hardware are up to date) * Moved from Feb 24, 2025 · I recently re-installed my Windows 11 PC. , one of the Independent Advisor and a fellow Windows 10 user like you. See full list on windowsreport. If the above steps do not work, please try the steps below. Jul 5, 2016 · Hello, I changed my Windows/Outlook account password, and now can't used Windows Hello to logon when I fire up my computer. I’m here to help you today. Press Shift+Ctrl+Esc to open the task manager, then scroll down the list to Windows Processes. Nov 19, 2017 · I got a windows update yesterday night that took several minutes. I can't seem to add Windows hello to the camera's privacy settings. Feb 28, 2020 · All working fine on my HP touchpad until last week Windows 10 update,. Select Windows biometric services from the left column, right-click it, and select "Stop" from the list that appears . Option 1. Once downloaded, have it installed and check if it's going to work properly. I can right click and then left click on 'Desktop' which brings up the desktop but then some of the taskbat functions don't Jan 18, 2025 · After checking, it seems like you can disable the Windows key directly on your keyboard : there's a lock next to the Windows. Feb 12, 2025 · If you still cannot set the PIN after connecting to the Internet, you can restart the Windows Hello service as follows: 1. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. Not having the possibility to use camera in your laptop is frustrating. ) Mar 30, 2020 · 7. Jun 25, 2019 · I had recently update my laptop and the windows hello is not working. I'm posting photo of my issue below. Jan 26, 2018 · Hi Alex. My webcam works. Fortunately, I rolled back to 23H2 via System Recovery --> Go back feature. Please try below methods which might fix this issue Open Control Panel - Hardware and Sound - Power Options - Change what power buttons do - Next to When I close the lid, set the options to Do nothing for both On battery and Plugged in Sep 14, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Clear NGC Folder Jan 22, 2025 · Its confirmed that its happened because of new rollout for 24H2 but since then in our company camera stopped working for random people and we have tried the below Dec 1, 2024 · If this does not work it is recommended to try uninstalling the update. Now try signing in using Windows Hello again. Before it use to unlock with IR camera. Here is what it looks like when it is not working: Oct 15, 2023 · On Microsoft's page, it says to reinstall the update after RestoreHealth, but it failed again, getting stuck at 99% and then saying "Couldn't complete the updates. Find the Windows Explorer, right-click on it, and hit restart. If I do a restart however, Jun 22, 2020 · Right-click on the device you are using to access Windows Hello (such as a fingerprint scanner) and select the Update Driver option. No frame to see. Delete the old database. Some people report that the Photos app stopped working after the Windows 10 update. You can try to steps provided in this link below by enabling the Windows Hello using registry. Oct 30, 2024 · It does not work either. Tick the box in File Explorer View tab to Show Hidden Files. Version: 1709. Oct 7, 2022 · Hello, I had a pop up to install Windows Update 22H2, which I originally did. **Click View update history. Method 3 : Remove PIN and add it again. Close Windows Hello and try going through the setup again". The option to add a finger or remove the fingerprint are greyed out and not clickable. I have looked up previous forums as this is a fairly common issue. Look for Windows Biometric Service and Windows Audio Endpoint Builder , right click on it and select Restart c. after updating to 22H2 I noticed that the fingerprint reader always doesn't work when first waking up the laptop after the last shutdown. dat” files from the folder in step 2. I've tried troubleshooter,winscan, and a few other test I came across on the internet. After the removal and restart, go back to Settings > Accounts > Sign-in options. To know the answer to the question: 'What does it cost to create an app?', you should find out how complex the application you are about to build is. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. 6 days ago · Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers. Sep 12, 2018 · After the most recent update Windows Hello no longer works when I start up my Surface Book. Jan 14, 2023 · Hello, System Information: OS Version: 10. Fingerprint sensor is not responsive Mar 14, 2016 · Everything is updated and I even manually applied the updates that Windows update has yet to push for my Surface Book. Oct 25, 2023 · 2023-10 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5031354) updated n installed on 11-10-2023. I tried uninstalling and reinstalling the drivers. We're happy to help. Version: 24H2. Undoing changes," and we're back to square one with the Start menu problem. Now, every time I turn on the computer, the face recognition does not work anymore and I have to type my pin to sign in. 19045 (Build 19045) Motherboard: ASUS PRIME B550M-A (WI-FI) CPU: AMD Ryzen 7 5700G After the latest update of Windows 10, the Bluetooth is not working. Windows Update >, select Start > Settings. 0. Follow the prompts to set a new PIN. Dec 20, 2024 · Restarting Windows Explorer helps resolve your issues. Regards, Nov 11, 2021 · Hey So recently i got a bios update and i updated it after the update my windows pin stopped working and i am not even able to set a new pin even my caps lock light Mar 5, 2025 · Your description of the problem indicates you may be logged into a temporary user account after the update, not your own user account. **Select Update & security. net stop bits: Stops the Background Intelligent Transfer Service (BITS). Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc May 17, 2024 · When I rebooted to make sure the new driver was loaded, Windows went into an update. Same as step 1. This has been happening consistently after the Feb updates. Then set Bios to defaults & Pwr to balanced. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Nov 11, 2021 · Method 2 : Install Windows Update. This just started happening after the most recent Microsoft update. And clearing the TPM's information will refresh your Windows Hello data, which again has the potential to help you reset your PIN and reset the data for Face Recognition. Restart your computer. You could try a few troubleshooting steps below and see if it helps. After which Windows Hello Face Recognition has stopped working - no RED LIGHTS FOR FACIAL RECOGNITION AND AFTER SOME TIME MESSAGE SAYS TRY ENTERING PIN. Then reboot the pc. After installing the Anniversary update to Windows 10 the facial recognition stopped working. I understand that you're having some issues right now, let us sort things out. Something may have caused it to be turned off or otherwise fail. The camera actually works properly. Under PIN (Windows Hello), click Add. I've updated the drivers, removed drivers and reinstalled all for camera, downloaded the camera from the store . If still didn't make any difference, please try to run the troubleshooter. OS Build: 16299. I searched on the internet and there are many people with the same problem. When I Nov 24, 2024 · Leonard Tait, hello! Welcome to the Microsoft Community. I am unable to unlock my windows 11 computer after a windows update. But still, it's not working. Go to Start > Settings > Accounts > Sign-in options 2. I am using a Lenovo S340 Ideapad with the following specs: Processor: Intel i5-8265U CPU @ 1. So back to the same problem. 60GHz, 1. 36. Please see below: net stop wuauserv: will stop the Windows Update service. It happened recently after a windows update. Under Related Settings, select Update History > Uninstall updates. If it is not set up, choose Setup and complete set up. Can you try to press the Fn and the Windows key at the same time, and see if that enables the Windows key ? Thanks ! _____ Sep 27, 2024 · I did this but the system does not recognize the usb-c keyboard nor the bluetooth mouse. After this update was done, the Windows hello stopped working. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback on this issue. Best wishes. I'm sending this from an old Windows 10 laptop. If you can uninstall them, this may be the most direct solution. Nov 28, 2024 · Left click on the start icon is not working after Wiondows 11 24H2 update. Oct 3, 2024 · My suspicion is that you will notice in Event ID 1081 that the user account GUID is hidden (not by me, but by the Eventlog) and perhaps the cached GUID of the User Object inside Windows Hello was removed during the Windows 11 24h2 update? This only occurs after restarting post 24h2 update. Select Windows Hello PIN. It has an IR camera. I opened two feedback reports on the Feedback Hub giving as much detail as possible. In Windows 10, you can access from Update & Security > Windows Update > View your update history > Uninstall updates I would say that about half the times it stops working, the lock screen also flashes. Click "Contact Support" at the bottom. Dec 15, 2024 · I also tried Uninstall Updates -- it worked for the last 'Quality update', but it said that it could not restore the last 'Feature update'. I also have an XPS 9570 with Windows Hello (fingerprint reader), and this never happens with the XPS. 3. Thanks for reaching out. still the same outcome May 2, 2023 · My Mi-notebook ultra fingerprint reader is not working after the update. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Most methods came from windows forums. OS Build: 26100. Check for Additional Updates: Specifically, check for updates in the 'Optional updates' section in Windows Update. Issue went away until I installed the last Windows 10 updates. Windows Update will automatically offer you this version of windows once this issue has been resolved. (using current branch for business) More Infos: restaring the machine didn't help (unsurprisingly) Picturecode login still works; I've already set the grouppolicy to enable pin login Oct 19, 2017 · I installed Fall Creators Update on my Surface Pro 4 i7 512GB yesterday and Windows Hello stopped working. They both show: "We couldn't find a camera/fingerprint scanner compatible with Windows Hello Face/Fingerprint. Mar 10, 2022 · Ever since updating to Windows 11 my PIN has not been working to log into my computer. **Press Windows key + I. Thank you for your feedback, according to your description, you can't use the mouse normally after updating your computer, you mentioned that you can't delete the latest system please ask what method you are trying again after failing, for the device problems after updating is usually caused by incompatibility between the device driver Jan 17, 2025 · Hello Frenky Tan1 and welcome to the Microsoft Community! Based on your feedback, you are experiencing an issue with the Intel RealSense F200 camera not working with Windows Hello on Windows 24H2. Jan 10, 2025 · My Windows Hello stopped working as well. Click Accounts and select Sign-In options. " "We couldn't find a camera compatible Jan 23, 2025 · To uninstall an update, I n the Settings app on your Windows device, select Windows Update > Update history > Uninstall updates. Since the issue happened after an update, I will first suggest that you use System Restore to restore your Windows to the point before the issue persists. you'll have to send an uninstall update update to remove the updates since 9/24/24. Z - MSFT | Microsoft Community Support Specialist Aug 16, 2024 · Thank you for your feedback. Restart (not shut down) your PC 4 times, each time let your PC get to the Desktop before the next restart, this will fix this issue a lot of the time Otherwise: Please open Windows File Explorer Mar 11, 2025 · 24H2 is an otional update not critical. Are you having trouble with your Windows Hello after updating Windows 10? Check out this guide for a few solutions that might help. Installed on: ‎10/26/2024. Jan 30, 2025 · If you are not able to reach the lock screen or start your computer, restart your PC two times when the boot screen is shown. We have verified that it is not a hardware issue because Hello works with their local Apr 11, 2018 · Besides the usual uninstall/reinstall camera [done several times], update group policy [done], update BIOS [done recently, camera had been working until windows update after the flash of bios], and I will absolutely not downgrade windows or fresh install or any related option for A CAMERA. Use your PIN to logon. 5. I continually received the message that it is trying to find me - it didn't say it didn't recognise me, just it couldn't find me. The fingerprint scanner glows green, but when I swipe my finger I get this Sep 1, 2016 · Windows Hello facial recognition has work flawlessly. Dec 28, 2024 · These commands are used to reset the Windows Update services to fix Windows update issues. Delete all “. Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers. So after I pu t in my PIN I just stare at myself and nothing happens. One user had to reset their Windows due to issue that were caused after the Anniversary Update. You will see "Chat support" and "phone support" options, please contact them during working hours, you will get one-to-one support Sep 18, 2019 · Windows Hello stopped working when the GPU was removed, and I hoped that when the GPU was replaced it would come back, but did not. OK to resolve this windows hello camera issue, I finally reset the device, which didn't work, then reinstalled windows 10 from surface pro 4 device deleting all personal files and apps to fix a camera After update KB5048685 Windows Hello stopped working. Here's what I see under Windows Hello setup on my Surface Pro. If you are unable to uninstall the update, we can try resetting the Windows Hello configuration: a. After the update, Bluetooth was working again. After the reset, Windows Hello is no longer available to them with their domain account. Mar 7, 2019 · Go to Start > Settings > Update & Security > Windows Updates > Check for Windows Updates. At this point, you can re-enroll your Windows Hello. Sep 19, 2021 · I am using a XPS 7590 and after a motherboard replacement, neither of Windows Hello Face and Windows Hello Fingerprint works properly. Reconfigure Windows Hello. Nov 12, 2024 · Hi, I’m Vinay. If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Firstly, you can uninstall Windows Update, Windows+I to open System Settings, click Windows Update History, uninstall the update and see if that solves the problem. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Here are some troubleshooting options: 1. Mar 13, 2024 · Update Windows: Ensure your Windows is up to date. Let me help you solve the problem that the taskbar doesn't work after the update. 2. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. 80 GHz. Feb 16, 2025 · Recently, all my windows hello options are "currently unavailable. If the first steps do not work, proceed to the next step. this same update bricked my windows10 virtual machine that I use for development. Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". Jan 4, 2025 · Open Windows File Explorer -> Navigate to “ C:\Windows\System32\WinBioDatabase ” -> Copy the files in this folder to another place for backup. ) This is the message I receive at that point: Let me stress the fingerprint scanner was working perfectly up until I allowed the Win update to run yesterday. Before I re-installed Windows, Hello (face) was working fine. " I have: Rebooted the computer. There should be a shortcut to that makers update utility on your system. By default, you can pause updates for up to 35 days. When I was on Windows 10, it worked perfectly fine. Threats include any threat of violence, or harm to another. Experience: Windows Feature Experience Pack 1000. Sometimes, compatibility issues arising from a BIOS update can be resolved with the latest Windows updates. Since the issue started after installing the update, remove that update and temporarily defer Windows Update. Jun 21, 2019 · It was working perfectly before I updated to the May 2019 update. Mar 16, 2023 · Hi DistApsis, I'm Paul and I'm here to help you with your concern. Any solutions? I've already tried using System File Checker, there were no issues found. Please advise on how to get this resolved. Before the update this feature was working perfectly but soon after the following update, notifications are appearing and reminding to set up windows hello for my account to work correctly. Based on the description provided, it seems that you are unable to use the Windows Hello PIN or FingerPrint Sign-in Option on the Lock screen. The best way to resolve this is by visiting your device's manufacturer website and download the latest Camera driver. Burns Jan 17, 2025 · My external USB camera stopped working after update 2025-01 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5050009) . I followed your directions and "Go back" is not an option under Recovery options. If it is set up, choose "Remove this sign-in option". Feb 10, 2025 · this pc can't be upgraded to this version of windows . Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". I have been facing this issue Dec 9, 2023 · Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. Dec 21, 2020 · After computer updates Windows Hello stops recognizing me. I've tried various methods to get it working again; some suggested by forums and have had no such luck. I did a complete reinstall. Dec 5, 2024 · After the Windows 11 24h2 update was installed today, my new Lenovo Ideapad Windows 11 laptop will not connect to the internet so a new update or fix to this update will not work for me since I wouldn't be able to get it. Restart the biometric service. msc" and press "enter" to open the service. It is possible that there is an issue with your account profile, you can try creating a new local account to test the issue. Will the Known Issue Rollback (KIR) work, and will a new update be released with a fix? Jan 14, 2018 · Edition: Windows 10 Home. Uninstalling that update allowed the camera to work again. Nov 3, 2023 · - If the problem started after the 23H2 update, you can try rolling back to the previous Windows version. Oct 23, 2022 · Hello BriannaTQ. Uninstall Windows Hello Driver Open Device Manager and click on System Devices; Right-click on Surface Camera Windows Hello and select Uninstall device. Since then my windows hello sign in not working. qqjbvr ajhj zqyk hhji dkyvzu yzrcdu pakxlk qomzc gmwnqwe dhhodd iobq uypxf natj oiq rluut