Fingerprint recognition this option is currently unavailable. Check if your device supports a fingerprint reader.

Fingerprint recognition this option is currently unavailable Please help to advise, thanks Feb 3, 2022 · When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. This could work if Windows Hello Face This option is currently unavailable issue is caused by random bugs due to poor general updates. *Some of these settings are hidden or managed by your organization. . g. " Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. May 23, 2023 · If you see the message "Windows fingerprint recognition currently unavailable", you can try various solutions to troubleshoot the problem. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. FingerPrinter reader issues fixed on Windows 11. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Few users report The option to Check if your device supports a fingerprint reader. You should wait a bit until all recommendations are updated, then reboot your PC. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. But in setting>Account>Sign in options>Fingerprint recognition (window hello), it showed "this option is currently unavailable". 3. Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". Hi, ever since ive downloaded windows 11, these option were always unavailable. I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. com Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Run the dedicated troubleshooter Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. I tried updating all the drivers but nothing works out. Try again later". Uninstalling and reinstalling the fingerprint driver Apr 4, 2023 · Install any available updates. Why does my laptop say, "This option is currently unavailable"? This usually indicates that your laptop didn't come with a fingerprint reader, it's disabled in the BIOS, or the drivers are missing. Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. - Firmware - 15. Ensure s Apr 6, 2021 · So I recently updated my laptop to the latest version (it is currently unable to revert to the previous update due to being installed for more than 10 days) and my fingerprint sensor stopped working. Switch to set "Off" for Memory Integrity 3. Press Windows key + I to open Settings. The option to add a finger or remove the fingerprint are greyed out and not clickable. - 8959066 It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Jun 5, 2024 · Find the fingerprint reader device, right-click and select "Update driver". Learn how to fix the Fingerprint reader not working on Windows 11. Select Troubleshoot > Advanced Options > UEFI Firmware Settings, then click Restart. Check if your device supports a fingerprint reader. You can vote as helpful, but you cannot reply or subscribe to this thread. 73. 0. Can anyone Sep 14, 2021 · Did you also perform the rollback driver? Please perform System Restore and select the date you remember that your fingerprint option is still working. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint but in my previous version to Windows Mar 15, 2020 · This will take you to 'Choose an option' blue screen. Update or Reinstall the Fingerprint Driver: Oct 5, 2024 · Could you please help me to solve Fingerprint recognition, Facial recognition and PIN (windows hello) it shows 'This option is currently unavailable' - 9201516 May 15, 2024 · So far, nothing I have tried has made any difference. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. I went through the device manager and not sure why I don't have a driver for fingerprint reader anymore. If you see "This option is currently unavailable", try clicking the Remove button and Aug 30, 2021 · fingerprint in windows hello says : this option is currently unavailable this is what it say. When expanded, Windows Hello says 'Something went wrong. Everything works, as far as I can see, except the facial and fingerprint recognition sign in options (Windows Hello). Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. Try using Windows Hello fingerprint authentication again. Jul 24, 2022 · I had to select Notebook above because laptop was not an option. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. If it doesn’t, fingerprint setup won’t work. I've tried disabling and uninstalling the fingerprint driver but that didn't work. Your machine should reboot directly into the UEFI settings, look for an option (probably under Security) called "Reset fingerprint scanner on next boot" or something similar and see if this helps. Option for biometric in Group policy management is enabled and is distributed to users. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Press the Windows key, type "Core isolation", and launch 2. This guide covers re-registering your fingerprints, updating or reinstalling drivers, checking hardware and services, resetting biometric data, and more. When I go to settings on Windows 11, it says "currently not available". Nov 27, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Select Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), and then select Set up. 0 and HP Inc. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. Jan 18, 2025 · Fingerprint Recognition Option in setting shows option is currently unavailable. Step 4: Click on Remove to delete the Jan 29, 2024 · Windows Hello "This option is currently unavailable". All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. However, when I went into the options to reset it, I received "this option is currently unavailable" for the Face, Fingerprint, and PIN options (even though the fingerprint AND PIN still work to sign Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Jan 10, 2025 · My Win 11 Surface laptop go fingerprint logon has suddenly stopped working. Oil, dust, and smudges can create barriers that interfere with the sensor's functionality. Symptom 1: Fingerprint recognition shows the option is currently unavailable. msc. Therefore, I can't even change my pin. 0 updates which I did at the same time. Hi, My Microsoft Surface Laptop Go 2 (OS Build 22000) says that the fingerprint recognition is not compatible with Windows Hello Fingerprint. Nov 30, 2021 · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. I cannot remove this option to set it up again. May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Fingerprint recognition functionality can occasionally cease to operate on Windows 11. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. msc, and press Enter. Here are the steps you can follow. When you attempt to configure your fingerprint reader, your computer m Feb 21, 2025 · If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic. Check Device Compatibility for Windows Hello: Ensure your laptop model has a fingerprint reader compatible with Windows Hello. Resetting the computer doesn't fix the issue. When I first signed in, I set up the fingerprint but it seems to be a bit fidgety so I was hoping to reset it or test out the facial recognition. Switching to a local account can resolve these conflicts. Jan 30, 2025 · Fingerprint Recognition (Currently Unavailable) After reinstalling driver from manufacturer I've been having an issue with my fingerprint reader not working. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Try again later'. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. " Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Jul 19, 2024 · Step 1: Open the Settings app on your PC. 13. Kindly guide me through the problem. When I clic on any of these options, it says "Something went wrong. The settings menu simply shows beneath them "This option is currently unavailable". If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. About a year ago, I updated my computer and lost the ability to use my fingerprint or facial recognition to log in. When asking a question or stating a problem, please add as much detail as possible. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. I cannot setup my fingerprint recognition as it is showing that this option is currently unavailable. I update driver , uninstall and reinstall the fingerprint device , and go to BIOS settings but I don't see the restart fingerprint device on bootup ( or something like this , there is nothing ) Dec 18, 2024 · All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Restart your computer. was able to change my pin by clicking on the option and choosing remove. This option is currently unavailable. Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). Jan 7, 2024 · Hello. Face recognition does not work either, tried setting that up as well and says something went wrong. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Whats funny is on a Windows 10 box i was able to setup just fine but I Jun 10, 2024 · -When going in windows to ->Sign ins-> I am unable to set biometrics. It was working ever since I got the laptop, but not now. Select Get started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set up a PIN. This happened after HP Inc. May 4, 2024 · I recently purchased a new laptop with Windows 11. Windows Hello fingerprint detection is currently unavailable. 4. Double-click on the Credential Manager. The same thing is on my admin and regular user acc, both in domain. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. It states, 'This option currently unavailable' and along with 'Something went wrong. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" Dec 2, 2023 · Options for fingerprint and facial recognition can't be used, the following message is the option is currently unavailable. Look for the following services and ensure they’re Jan 16, 2025 · After a new HP update however, my Windows Hello Sign In options such as facial recognition and fingerprint no longer work. Are there any issues when setting it up? If it says that there is no compatible finger scanner, you can try updating the drivers, and see whether the issue persists. "option currently unavailab Jan 2, 2025 · I am a user of the Honor MagicBook 14 and a Microsoft system. Feb 23, 2025 · You can set up fingerprint in Windows Hello by right-clicking Start->Settings->Accounts->Sign-in options->Fingerprint recognition. In 'Settings' the Fingerprint recognition tab says the option is unavailable and that it can't find a fingerprint scanner compatible with Windows hello fingerprint! I have updated/reinstalled the biometric drivers in 'Device Manager' etc. Ensure all drivers are updated. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. 1. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Would like to sign in my new Surface Pro 8 with fingerprint. Sep 24, 2024 · With this option, your OS will automatically scan for newly available updates. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. " I have fully updated windows as of 8/1/19. Press Win + I to open the Settings app. please help me to figure this out. Aug 14, 2023 · Your first step is to remove your Windows Hello fingerprint and register it again. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. What should I do? Even though there is a scanner in my laptop. The last Windows Hello option is the pin, which works. Head to Accounts > Sign-in options. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. Click on the Search icon, and type services. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. "Core Isolation" Disable Steps: 1. - SoftwareComponent - 1. " This is true for the options for the fingerprint scanner and PIN as well. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Windows Hello Face This option is currently unavailable - Click to learn more -To try and solve this… Check if your device supports a fingerprint reader. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Mar 29, 2022 · This Option is currently unavailable. This option is currently unavailable and Facial recognition (windows Hello) . Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Aug 28, 2023 · It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Hi, ever since ive downloaded windows 11, these options were always unavailable. On the Windows Hello welcome screen, click Get Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) May 3, 2024 · I recently purchased a new laptop with Windows 11. Symptom 2: Facial Recognition setup in Windows Hello cannot be complete due to the human face is not detected by the IR camera. 2. Things I've tried: Restarting. See full list on windowsdigitals. for e. I tried many things if find online as a fix but it is not working. Locate Fingerprint or Facial Recognition options and click Remove under them. Jul 22, 2023 · For some reason, my laptop hasn't let me sign in with a fingerprint in the past few days. Aug 6, 2020 · Thanks for your response. Feb 4, 2025 · Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. The cause can range Windows 11 Facial Recognition: "This Option Is Currently Unavailable" Windows 11, the latest iteration of Microsoft’s operating system, has brought a plethora of new features and improvements, aimed at enhancing user experience and security. I have gone into the device manager, biometric devices and reinstalled the driver. Sep 2, 2024 · It says (this option is currently unavailable). I worked with Microsoft support, and we tried reinstalling drivers etc. Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t I can see that you're experiencing an issue with the Fingerprint feature that says "This option is currently unavailable". The cause can range Oct 2, 2022 · I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. Apr 20, 2024 · But sometimes you may notice the fingerprint scanner not working on Windows 11. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. I had mine set to Enabled. This may sound basic, but it is one of the most straightforward ways to get your fingerprint reader to work again. I've troubleshooted my device, and I have the latest Windows updates. Biometric options worked before computers were added to the domain. " Feb 5, 2020 · In Windows, search for and open Sign-in options. " Underneath there is an exclamation mark with "something went wrong I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Please see links below for more information. Mar 31, 2023 · Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Nov 13, 2023 · I have just updated to windows 11 but my fingerprint is not working. Feb 4, 2025 · I have a Samsung Galaxy Book 3 360 and all of sudden my windows hello option says it's not currently unavailable. Verify Required Services: Press Win + R, type services. To clean the sensor: Turn off your computer. How to Resolve Fingerprint Recognition Issues Cleaning the Fingerprint Sensor. Access Settings > Accounts > Your info, then choose "Sign in with a local account instead" and follow the prompts. Fingerprint reader - This option is currently unavailable on Windows 11. my problem is how to change the pin complexity since i only wanted a 4 digit code instead of the 6 which it now ask. Nov 28, 2024 · Enable Windows Hello Sign-in Options. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. Dec 22, 2024 · fingerprint is currently unavailable, I'm so frustrated rn, i do all the things that I can- like update the driver, or looking the latest updated driver on asus website for fingerprint devices but nothing has helped so far, but getting stuck- cannot open my laptop using fingerprint anymore Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". 🔒 Discover solutions to resolve the "Windows Hello Fingerprint: This Option is Currently Unavailable" error with our helpful troubleshooting guide. Step 2: Select Accounts in the sidebar and click on Sign-In Options. Hello Team, I'm unable to use the Fingerprint and the face recognition option and it says Fingerprint and Face recognition option is currently unavailable, Tried installing drive but didn't worked out. Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Click Accounts and select Sign-In options. Threats include any threat of violence, or harm to another. e. " This problem prevents me from using the biometric login features on my device, which are essential for security and ease of access. This thread is locked. Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Aug 17, 2019 · Reset Facial Recognition and/or Fingerprint Options. For PC questions/assistance. It should now work properly. Looking forward to hear from your end. IMPORTANT: To prevent fingerprint logon issues, be sure when you register your fingerprint that Oct 10, 2024 · My fingerprint option is not working and I forgot the pin or not choose a pin. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. It only supports fingerprint as per the user manual document. But somehow, after few updates later, I can't use windows hello to sign in. I am experiencing an issue where the settings display "Facial recognition currently unavailable" and "Fingerprint option currently unavailable. Ensure the fingerprint reader is enabled in the BIOS. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Previously I have had messages saying my organization requires I reset my pin. My Microsoft Surface Laptop Go 2 says Fingerprint recognition option is currently unavailable. " Foll Aug 2, 2019 · Trying to get the fingerprint scanner to work, and within sign in options Hello, fingerprint and Pin are listed as "option currently unavailable. System Restore - System restore is where it will take your computer settings back to an earlier point in time where everything is working fine. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. May 11, 2020 · i have the same problem with all options unavailable. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. I have Feb 14, 2025 · 3. I've had my Lenovo Yoga since about June 2020 and have been able to use Windows Hello to sign in. Then windows + L key to go out, and you can choose a pin to re-enter. A dirty fingerprint sensor can prevent it from reading your fingerprint accurately. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. On the Accounts window, select Windows Hello Fingerprint, and then click Set up. 4045. Step 3: Click on Fingerprint Recognition. Dec 9, 2024 · 1. pdvkb diym wzyztg xab zbwc cdeydw mvrbcn afjd apand zbiv geepee zvh afw nszyhgd lifzk